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Store Policy

Because We Care

We founded Creative Joy Crafting with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

A Pile of Sweaters

Shipping Policy

I will always use the most cost-effective method of shipping your finished products to you, typically through USPS or UPS. 

Once your package leaves my possession, I am not responsible for delivery times or delays. Please consider shipping times when placing your order. 

Shipments are convered by standard carrier insurance, usually up to $50.

Contact

Our Return Policy

Since items are custom-made, no returns are accepted. Please inspect your item within 3 days of receiving and notify me promptly if there are any issues.

I am happy to offer you an exchange for a return of products in unworn, mint condition, for store credit only.

Our Privacy Policy

All About Information Security

We take your privacy seriously, thats why we will never sell or share your information to anyone. We will only send you emails regarding your orders and subsequent shipments, and promotional emails at your request. 

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This site only uses secure payment processing options and does not store your information in any way. 

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